Sales, marketing and business intelligence software development services (№9573943)

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Publication date

Description

1. Section I
   1. Name and addresses
      Office du Tourisme Interco. Grand Lyon
      place Bellecour
      Lyon
      69002
      France
      Telephone: +33 472776969
      E-mail: [email protected]
      
   2. Type of the contracting authority:
      Other type: Office de tourisme
      
   3. Main activity:
      Other activity: Tourisme
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Plateforme marketing et décisionnelle: conception, intégration, étude et analyse

         Reference number: AO-2018-002
         
      2. Main CPV code:
         72212480, 48480000, 79342000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Le présent appel d"offre a pour objet l"intégration de la plateforme de gestion de la relation clients d"onlylyon Tourisme et Congrès et des outils de traitement et d"analyse de toutes ces données.

      5. Information about lots:
         This contract is divided into lots: yes
      6. Total value of the procurement:
         Value excluding VAT: 263 025.00 EUR
   2. Description
      1. Title:
         

         Intégration technique de la plateforme de relation client et de l"outil d"analyse des données

      2. Additional CPV code(s):
         48480000
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         Conception la plateforme de relation client et les services associés, ainsi que l"intégration et la configuration des différentes briques logicielles marketings et décisionnelles.

      5. Award criteria:
         Cost criterion - Weighting: 50
         Cost criterion - Weighting: 10
         Cost criterion - Weighting: 40
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
      9. Title:
         

         Étude et accompagnement marketing sur la connaissance client

      10. Additional CPV code(s):
          79342000
          
      11. Place of performance:
          
      12. Description of the procurement:
          

          Mission d"accompagnement et de suivi marketing. Étude et analyse du portefeuille client

      13. Award criteria:
          Cost criterion - Weighting: 40
          Cost criterion - Weighting: 10
          Cost criterion - Weighting: 40
          
      14. Information about options:
          Options: no
      15. Information about European Union funds:
          The procurement is related to a project and/or programme financed by European Union funds: no
      16. Additional information:
          
3. Section IV
   1. Description:
      1. Type of procedure:
         Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: yes
   2. Administrative information:
      1. Previous publication concerning this procedure:
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: AO-2018-002
      Lot No: 1
      Title:

      Intégration technique de la plateforme de relation client et de l"outil d"analyse des données

   2. Award of contract
      1. Date of conclusion of the contract: 2018-07-10
         
      2. Information about tenders:
         Number of tenders received: 3
         Number of tenders received by electronic means: 3
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         Equancy
         47 rue de Chaillot
         Paris
         75116
         France
         The contractor is an SME: yes
      4. Information on value of the contract/lot (excluding VAT):
         
         Total value of the contract/lot: 89 225.00 EUR
         
      5. Information about subcontracting:
         
         Contract No: AO-2018-002
         Lot No: 2
         
      6. Award of contract
         1. Date of conclusion of the contract: 2018-07-10
            
         2. Information about tenders:
            Number of tenders received: 2
            The contract has been awarded to a group of economic operators: no
         3. Name and address of the contractor:
            Equancy
            47 rue de Chaillot
            Paris
            75116
            France
            The contractor is an SME: yes
         4. Information on value of the contract/lot (excluding VAT):
            
            Total value of the contract/lot: 82 403.00 EUR
            
         5. Information about subcontracting:
            
            
   3. Section VI
      1. Additional information
         
      2. Procedures for review
         1. Review body
            Tribunal administratif de Lyon
            184 rue Duguesclin
            Lyon
            69003
            France
            Telephone: +33 478141010
            E-mail: [email protected]
            
         2. Body responsible for mediation procedures
            
            
         3. Service from which information about the review procedure may be obtained
            
            
      3. Date of dispatch of this notice
         2018-08-16